I am public-private customer experience expert who uses mixed-method research and human centered design methods to advocate for customer needs in digital spaces (UI/UX), program and policy design, and strategic initiatives. The ultimate goal? To create meaningful interactions between organizations and their consumers, constituents, and users, and ease the burden on customers accessing essential public services.
Current and past industries include: Government, nonprofit, health insurance, immigrant rights, civic engagement, college access, software technology, telecommunications, hospitality and tourism, and range in size from start-ups and small businesses to Fortune 500 companies.
I hold a Master of Public Administration from NYU Wagner with specialties in public and nonprofit management, policy, and advocacy. I am the recipient of the 2019 NYU President’s Service Award and a NYU Samuel and May Rudin Family Foundation Scholar for public service in New York City. I hold a Bachelor of Arts in English and Spanish from the University of Washington.
Meagan Beckmeyer 